Your Questions Answered
WHAT IS YOUR RETURN POLICY?
Bracelets by Marissa works hard to provide quality products that people love. If for some reason, your product is not what you had hoped or arrives defective, please contact us within 14 days of receipt for an exchange. We will be happy to help make things right.
WHEN I PURCHASE A BRACELET OR ACCESSORY, WHAT CHARITY AM I SUPPORTING?
Bracelets by Marissa is currently supporting Samaritan Ministries. She learned about them at Winter Jam 2018 and felt lead to support them this year. Samaritan Ministries helps members with healthcare cost burdens without the use of insurance.
To learn more, visit
CAN I SHIP MY ORDER INTERNATIONALLY?
At this time, Bracelets by Marissa is only shipping domestically, within the United States. Please stay tuned as this may change as her business begins to grow.
WHO EXACTLY IS MAKING THE PRODUCTS I PURCHASE?
While Marissa does occasionally ask her mom, dad, or brother for help making products, she is becoming an expert in her craft and makes nearly everything you find at her markets and makes everything available online. Her instagram does not contain details on any products made by someone other than Marissa herself.
WHAT CAN I EXPECT FROM MY PRODUCTS AND HOW DO I CARE FOR THEM?
All products are made of quality, latex-free bands with nickel-free metal components, to avoid major allergens and irritants. Due to the nature of rubber, it can dry out and become brittle over time, especially with exposure to excess moisture and/or chemicals (like chlorine). We do not recommend that you shower or swim with your bracelets. To help extend the life of your rubber band products, you can occasionally rub in some oil. We recommend silicone oil or fractionated coconut oil, as they do not break down and go rancid quickly like more fragile oils. A little bit goes a long way, and we prefer to slightly dampen a cloth or paper towel with oil and use that to massage it into the bands until evenly and thinly coated. Let sit overnight and be careful not to stain your clothing!