FAQS
Your Questions Answered
WHAT IS YOUR RETURN POLICY?
Bracelets by Marissa works hard to provide quality products that people love. If for some reason, your product is not what you had hoped or arrives defective, please contact us within 14 days of receipt for an exchange. We will be happy to help make things right.
WHEN I PURCHASE A BRACELET OR ACCESSORY, WHAT CHARITY AM I SUPPORTING?
Bracelets by Marissa is currently supporting The Nature Conservancy.
The mission of The Nature Conservancy is to conserve the lands and waters on which all life depends. Their vision is a world where the diversity of life thrives, and people act to conserve nature for its own sake and its ability to fulfill our needs and enrich our lives.
Learn more at The Nature Conservancy's website.
CAN I SHIP MY ORDER INTERNATIONALLY?
At this time, Bracelets by Marissa is only shipping domestically, within the United States. Please stay tuned as this may change as her business begins to grow.
WHO EXACTLY IS MAKING THE PRODUCTS I PURCHASE?
While Marissa does occasionally accept help from her mom with making products, she is becoming an expert in her craft and makes nearly everything you find at her markets. Her instagram does not contain details on any products made by someone other than Marissa herself.
WHAT CAN I EXPECT FROM MY PRODUCTS AND HOW DO I CARE FOR THEM?
Marissa has stopped making rubberband jewelry with the exception of her wildly popular (and affordable) simple bracelets, which are aimed at her younger customers. These don't require much care, but can be rubbed with silicone oil on occasion to keep the rubber fresh.
All metal components in earrings are stainless steel, and stud-backed earrings are made with plastic studs, making it hypo-allergenic. Beads are glass or natural stones. Corded bracelets are made of nylon. We do not recommend wearing in water or while sleeping, to protect yourself as well as prolong the life of your jewelry.
Resin rings, earrings, and keychains are currently made with UV resin. It is lightweight and durable, but can become discolored or brittle if left in the sun or exposed to high heats for an extended period of time. We do not recommend hanging from your rearview mirror, wearing in a tanning bed, or leaving in on a long beach day. Marissa has used trial and error to find the most durable resin for her products, but a little extra care allows your pieces to live a long life.